The MTA experienced techincal difficulties today as it tried to hold a first-ever on-line forum about the proposed budget and fare hikes.
Some folks who logged in couldn't see the financial presentations while others couldn't hear them. Others couldn't hear or see the show.
The forum was the 10th chance for public feedback on the fare hike since the MTA proposed increases in July. Even with the glitches, people were still able to write in with questions and comments on the hike through the program hosted by a third-party provider.
The MTA's comment on the glitches:
Unfortunately, we experienced some technological difficulties which created difficulty for some participants to view the slide presentations being given. For that we sincerely apologize.
Even though the technology didn’t work perfectly for us this first time, the webinar format and the extremely successful Public Engagement Workshop we held on November 17th, were noble experiments to expand our public outreach efforts. We learned a lot today and look forward to better employing the electronic element in the future.
The good news is that virtually everyone who signed on was able to hear the presenters and to submit questions.
The agency will answer the questions and post them, along with the presentations, to its Web site later this week.
