But now the MTA says it's poised to handle it. An MTA spokesman said that the authority has finished installing firewalls expected to expand the Web site's ability to handle a large surge of commuters looking for information.
We continue to test them but believe that the installation was a success, he said.
Poor communication was one of the biggest commuter complaints during the transit meltdown earlier this month. Commuters found the Web site unreachable for hours during the storms then--and in July--after it failed to handle hits.