(via the MTA)
Straphangers who ride the No. 7 line will be the first to grade Transit on how well the line is run. Transit staffers will pass out report cards, asking for grades. It's on a school grade scale, A for excellent through F for unsatisfactory. The Rider Report Card will ask riders to grade the No. 7 line in 21 areas, including car and station cleanliness, safety, security, quality of announcements and courtesy and helpfulness of customer service staff. Riders can also rank the top three improvements they want made to the line. Riders will have to mail in (for free) the report card. Starting Tuesday, riders can also complete the survey on-line in their choice of 13 languages. Results from the report card will be posted on-line once Transit compiles them.
The first report cards will be doled out from 7 a.m. to 10 a.m. on:
July 10 at stations between Main Street/Flushing and 90th Street/Elmhurst Avenue.
July 11 at stations between 82nd Street/Jackson Heights and 33rd Street/Rawson Street.
July 12 at stations between Queensboro Plaza to Times Square/42nd Street.
Other lines and busses also will eventually have a report card. For now, riders can grade the cleanliness of their subway stations on another blog.
--Marlene Naanes
